Privacy Policy

How we collect, use, and protect your data

Last Updated: April 28, 2025

At FairArbit, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-driven dispute resolution platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

Information We Collect

We collect information that you provide directly to us when you:

  • Register for an account
  • Submit case information and documents
  • Communicate with us directly
  • Use our platform features

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and analyze dispute cases
  • Communicate with you about our services
  • Monitor and analyze usage patterns
  • Protect against, identify, and prevent fraud and other illegal activity

Data Security

FairArbit is deployed on Microsoft Azure, with all data processed within Europe to ensure compliance with the highest privacy and security standards. We implement appropriate technical and organizational measures to protect the security of your personal information.

Data Processing and Retention

We process your data using our AI technology to facilitate dispute resolution. Your data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

EU Data Protection

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). This includes providing you with rights to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data under certain circumstances
  • Restrict or object to our processing of your data
  • Request transfer of your data

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@fairarbit.com

Address: Helsinki, Finland